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Privacy Policy

At Charlotte’s Canines, your privacy is extremely important to me. This policy explains how I collect, use, disclose, and protect the personal information of visitors and customers on my website, built and hosted using Wix.com.

1. Information I Collect
When you use my website, I may collect the following information:

  • Personal information you provide: name, email address, phone number, postal address, and payment details when booking services.

  • Automatically collected information: IP address, browser type, device information, and website usage data via cookies and Wix analytics tools.

  • Communications: messages you send via contact forms, emails, or chat features.

2. How Your Information is Used
I use the information you provide to:

  • Process bookings and payments.

  • Communicate with you regarding your bookings, inquiries, or promotions (if you’ve opted in).

  • Improve the website and services offered.

  • Comply with legal obligations.

3. Disclosure of Information
Your personal information is treated confidentially. I do not sell or rent your information to third parties. Information may be shared:

  • With Wix.com as the website host and for website management purposes.

  • With service providers who assist with payment processing, email communication, or marketing tools.

  • If legally required or to protect the rights, property, or safety of Charlotte’s Canines, its customers, or others.

4. How Your Information is Protected
I am committed to protecting your personal information and take appropriate measures to safeguard it:

  • Wix.com provides secure hosting and SSL encryption for all data transmitted via the website.

  • Payment processing is handled through secure, PCI-compliant gateways.

  • Access to personal data is restricted to authorized personnel only.

  • Regular backups and website security monitoring are implemented to prevent unauthorized access, loss, or misuse of information.

5. Cookies and Tracking
The website uses cookies and Wix tracking tools to improve user experience and monitor website performance. You can manage cookie preferences through your browser settings.

6. Your Rights
You have the right to access, correct, or request deletion of your personal information. You may also opt out of marketing communications at any time. To exercise these rights, contact me at charlottescanines@gmail.com.

7. Updates to This Policy
This Privacy Policy may be updated periodically to reflect changes in practices or legal requirements. The latest version will always be available on this website.

Commitment to Your Privacy
At Charlotte’s Canines, I take your privacy seriously. I am committed to maintaining the confidentiality, integrity, and security of your personal information. By using this website, you trust me with your data, and I will do everything I can to protect it. 🐾

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